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Pre-launch · in testing — WorkSmartOS MaintenanceOS is not commercially generally available yet.

Pre-launch · Preview

From maintenance request to controlled follow-up.

Capture requests 24/7 in natural UK terminology. The website path is Website → Check → Choose → Configure → Review & Try. Fixed server rules evaluate hazards, create work orders, or latch critical repairs for authorised human clearance.

The Intake Journey

STEP 01

Caller Speaks

Natural UK terminology.

STEP 02

Audio Transcribed

Structured into job details.

STEP 03

Rule Engine

Fixed server safety checks.

STEP 04

Order or Latch

Human clears hazards.

Website → Check → Choose → Configure → Review & Try

Five steps from public URL to interactive browser preview.

  1. 1

    Website

    PREVIEW

    Enter website URL and email for preview.

    Boundary▾

    Read-only crawl follows robots.txt. No live number.

  2. 2

    Check

    PREVIEW

    Read public pages for reviewable facts.

    Boundary▾

    Website learning is read-only and bounded, and it follows robots.txt. Extracted facts are reviewable. Missing hours, services, or FAQs stay empty when not found.

  3. 3

    Choose

    PREVIEW

    Select a role such as maintenance desk.

    Boundary▾

    Creates draft AgentBlueprint; credentials untouched.

  4. 4

    Configure

    PREVIEW

    Set voice and human-transfer rules.

    Boundary▾

    Narrow permissions only; cannot alter routing.

  5. 5

    Review & Try

    PREVIEW

    Confirm facts and test via browser voice.

    Boundary▾

    The browser voice receptionist is available after review. Tests audio locally; not a live public telephone call.

UK maintenance playbooks

Product tour

A short walkthrough of website learning and the browser voice receptionist. Click to play. Not a live public phone number.

Product tour · pre-launch · recorded narration, not the phone voice

Fixed rules own safety and money. Read the safety controls →

Straight answers before you start

Pre-launch honesty — what the assistant does and where its boundaries lie.

What if the caller asks for a person?

The assistant immediately transfers to your team or latches the request for human callback.

Can the AI dispatch a contractor?

No. Only authorised staff on your team can approve dispatches and commit budgets.

What happens if the system encounters an unknown issue?

Unknown situations are safely latched for human review rather than guessing.