Legal · Draft
Privacy Policy (Draft)
Scaffold privacy notice for the MaintenanceOS marketing website. Headings and one-line placeholders only — pending legal review.
Last updated: [OWNER: effective / last-updated date]
Who this applies to: Visitors to the MaintenanceOS marketing website and, where relevant, people who submit launch-list, demo, contact, or /create early-access forms.
Contact for this privacy notice: [email protected]. Online enquiries are temporarily unavailable. The contact page shows the same address.
Related: Privacy · Cookies · Terms · Security (product trust narrative — not a substitute for this privacy notice)
About this privacy notice
This draft covers the public MaintenanceOS marketing site and related lead forms; it is not a finished product privacy policy unless counsel extends it.
Who we are (data controller)
Chapelgate Limited (company number 12340004), registered office C/O Wainwrights Accountants, Faversham House, Wirral International Business Park, Old Hall Road, Bromborough, Wirral, CH62 3NX. Director: Andrew John Cartwright. ICO registration: [ICO REG NO].
Scope of this notice
This notice applies to the pre-launch marketing website only; it does not describe future product or app-account processing unless counsel adds that scope.
Personal data we may collect
Categories only until verified: contact details from forms; a public website URL you submit on /create; hosting/network technical data; privacy-minimised site-use events (event type and pathname only, plus bounded conversion target/lead type where relevant); cookie or similar technology data if introduced (see Cookies); and communications you send us. Stored website.event records exclude visitor identifiers, email, referrer, query string, user-agent, and fingerprints.
How we collect data
Sources include a public website URL you submit on /create, ordinary hosting/network technical data, and any email you send us directly. Website content is used only to extract reviewable business facts; private/internal targets are blocked and missing facts are not invented. Online enquiry forms and the measurement beacon are temporarily unavailable: the previous Railway-hosted control plane returns Application not found, so this site does not post leads or events there and does not claim a submission was stored. Please email [email protected]. No invented business data and no invented third-party lists.
Website URL setup (/create)
When you ask MaintenanceOS to learn from a website, it reads a small, bounded set of public HTTPS pages to extract reviewable business facts. Private and internal network targets are blocked, robots.txt is honoured, and missing facts are not invented. The reviewed setup stays in this browser and is not stored while online enquiries are temporarily unavailable. This browser voice preview does not activate or alter live telephony.
Related: Create from website.
Why we use personal data (purposes)
Placeholder purposes: respond to enquiries and demo requests; operate and secure the site; measure aggregate site use with privacy-minimised first-party events; monitor form/site errors; and improve content. Lawful-basis wording remains for counsel to confirm.
Lawful bases
Legitimate interests for enquiry emails and for a website URL submitted on /create.
International transfers
[COUNSEL] — placeholder for transfer mechanisms if any processor is outside the UK/EEA.
How long we keep data
Enquiry emails are retained for 12 months by default. Other retention periods are subject to legal review.
How we protect data
High-level organisational and technical measures apply; see Security for product trust narrative without over-claiming certifications.
Related: Security.
Your rights
You have the right to access, rectify, erase, restrict, and port your personal data, to object to processing, to withdraw consent (where applicable), and to complain to the Information Commissioner's Office (ICO).
How to exercise your rights
Email [email protected] with your request. We will respond within one month, as UK GDPR requires.
Children
[COUNSEL: age threshold] — this site is aimed at businesses and property professionals, not children.
Changes to this notice
[COUNSEL] — how updates will be shown (date and material-change practice).
Contact us
Privacy contact is [email protected]. Online enquiries are temporarily unavailable.
To be completed by legal review.